Guides
How to run bookings, whatever kind of bike business you run.
Repair workshops, parts and stock, rental fleets, classes, mobile mechanics, fitting studios, tours and multi-shop groups. The operational advice first, then how Velobook handles each step.
Workshop bookings
6 guidesTaking service work in, pricing it, quoting it, keeping the bench full and getting bikes back out the door.
How to set up online booking for a bike repair workshop
Take service drop-offs online without losing the bench: arrival windows, rush jobs, quoting, approvals, reminders and a plan for no-shows.
Read the guide- 1How to track parts and stock without a POSCount the lines that move, scan a barcode instead of typing a SKU, keep parts attached to the job that needs them, and order from a list rather than from memory.
- 2How to price a bike service menuBuild a service list a customer can choose from: how many tiers, what goes in each, where "from" pricing belongs, and how to put the rate up without losing the regulars.
- 3How to cut no-shows at a bike workshopWhy drop-off no-shows cost more than appointment no-shows, and the five things that reduce them: reminders, deposits, easy rescheduling, a named window and a record you can point at.
- 4How to quote a bike repair and get it approvedTake the booking, look at the bike, then send a written quote before the real work starts: what a line-item quote should say, how to handle the mid-job surprise, and how to keep the counter and the bench agreeing.
- 5How to plan bench capacity for a bike workshopWork out how many bikes a day you can take, set window capacities from that rather than from optimism, and keep spring from burying the bench.
Guides for other kinds of bike business
How to run a bike rental fleet
Fleet sizing, daily and hourly pricing, turnaround time between hires, ID and damage checks at handover, and QR-tagging every bike.
Read the guideHow to run paid bike maintenance classes
Pick a format people will pay for, price it to cover the bench, cap the room honestly, run a waitlist, and put it on a repeat schedule.
Read the guideHow to take bookings as a mobile bike mechanic
Draw a service area you can cover, route the day so the van earns instead of drives, keep customers posted on arrival, and know when to collect the bike instead.
Read the guideHow to run a bike fitting studio diary
Session lengths that match the work, intake forms answered before arrival, deposits that protect a three-hour slot, fit reports worth keeping, and follow-ups that happen.
Read the guideHow to run guided bike tours
Group sizes you can guide, hire bikes held against real stock, waivers signed before the ride, waitlists on popular departures, and a weather policy written before you need it.
Read the guideHow to run a multi-location bike shop
Grow from one shop to several: shared customer history, a roll-up you can read, moving stock between sites, and keeping each shop its own boss.
Read the guide