Lightspeed X-Series
Quotes from a job push across as parked sales. The counter rings the work up without retyping. Every sale that goes across is logged.
Integrations
Keep your POS. Velobook slots in beside it.
"We already have a POS." Good, keep it. Velobook runs the bookings, the workshop diary and the reminders, and connects to what you already own.
Quotes land in your till, payments settle to your own accounts, bookings show on your calendar. Everything Velobook connects to today:
POS and retail
Velobook is not a till. Connect the one you run and the workshop talks to the counter.
Lightspeed R-Series
Same quote-to-till flow. Connect once and job quotes land in Lightspeed ready to charge.
Ascend RMS
Trek's point of sale. Job quotes arrive as sales waiting at the counter.
Shopify
Switch on draft orders and every booking becomes one, charged at the till. Services and add-ons mirror as Shopify products, and Shopify stock shows when you quote.
Live inventory
With a POS connected, mechanics see stock levels inside Velobook while they quote.
No POS? Keep your own counts
Keep stock counts in Velobook, split by location if you run more than one van. Parts come off when a job finishes and go back on when a delivery is booked in. A barcode scan puts a part on a quote, finds it in Inventory or receipts it against an order.
Part availability when quoting
Each part shows your POS stock less what's already committed to other open jobs, with the subtraction spelled out. Velobook never reserves stock or takes it off for a quote. POS counts only move when you switch it on: a finished job's sale, and on Shopify, deliveries you book in.
Moving in
Bring your customer list, not a typing job.
Customer import
Export a CSV from your current system and upload it under Catalogue, then Import. Presets for Lightspeed R-Series and X-Series, manual column matching for anything else, a dry-run preview and one-click rollback. It matches customers already on file, never overwrites a filled field, and skips customers whose data was erased. Customers only, not bikes. Desktop only.
Payments
Online payment at booking is optional and off by default. Money settles to your own account. Velobook never holds it.
Stripe
A deposit to confirm a booking, or the full amount, through your own Stripe account. Refund from the booking, or from Stripe: either way it shows on the booking.
Square
The same for shops on Square: deposits or full payment at booking, settling to your Square account, with the same refund handling.
Card capture in the booking flow
Optional, off by default. The card fields sit inside your booking flow, drawn by Stripe or Square, so the card number never touches Velobook. If the card form fails to load, the booking falls back to hosted checkout.
Calendars
Bookings show up where you already look.
Google Calendar
Velobook writes every booking to a calendar it creates in your Google account. It never reads your other events. Mechanics can connect their own calendars too.
Microsoft 365 and Outlook
The same one-way copy for Microsoft 365 or Outlook.com, for the shop and for each mechanic.
iCal feeds
A read-only feed of your bookings for any calendar app: Apple Calendar, Outlook, whatever the shop runs.
Messaging
Email is included with every booking. Texts are optional and transactional only: confirmations, reminders, ready-for-pickup. No marketing blasts.
Confirmations, reminders and cancellation notices. Included, nothing to set up, works everywhere.
SMS
Optional, prepaid, charged per message. Sends to Australian, UK, US and Canadian mobiles today; other markets follow as each sender approval clears.
In progress. A customer who opts in and messages you first can be answered on WhatsApp, with replies landing on the booking's thread. Booking updates that start the conversation need Meta's template approval, so email and SMS are the channels that go out on their own today.
Printing
A paper job card on the bike, straight from the booking.
Epson receipt printers
Job cards print to Epson thermal printers out of the box over Server Direct Print. No extra hardware, no computer left running.
Print bridge
For every other printer: a small app on a shop computer picks up print jobs and sends them to whatever is plugged in, USB-only laser printers included.
Route planning
For mobile mechanics on the road all day.
Tarot
Velobook sends the day's mobile jobs to Tarot and shows the planned run on a map, with live arrival times your customers can follow. Each technician's run starts from their own home address and stays inside their own driving hours.
Google Maps
Open the day in Google Maps in a click, or scan a QR code to send it to the phone in the van. Long runs are split into legs so Maps' waypoint limit drops nothing.
Your own website
Booking happens on your site.
Embed snippets
Copy a snippet for each thing you sell (services, hire, workshops, tours, fittings) and paste it on the matching page. Each one shows only that thing, resizes itself, and can sit on Velobook's paper background or go transparent. There's a combined snippet for one booking page.
Message widget
A small ask-a-question panel for your site. Set the greeting and which contact methods you accept. Messages land in your Velobook inbox with the booking threads.
Riders
Set up by your customers, for themselves. It sends them back to you.
Strava
Built, waiting on Strava's approval, not switchable on yet. A customer links a bike to Strava from their own account and picks the distance for a service reminder and a chain-wax reminder. When the kilometres tick over, they get a nudge and a link to book with you. Their mileage is never shown to the shop.
CRM
Keep marketing in the tool you already pay for.
GoHighLevel
Push your Velobook customers into your own GoHighLevel sub-account. Choose everyone or opted-in only, with the head count for each shown first. New connections start in preview mode, so you see what would go across before anything leaves.
Analytics and reviews
Your traffic and your reputation stay in your own tools.
Google Analytics, Meta Pixel, Tag Manager
Drop in your own IDs and your booking-page traffic feeds into the analytics you already use.
Google and Yelp reviews
Add your review links and Velobook emails customers for a review two weeks after their booking.
Missing yours?
Xero, QuickBooks and Mailchimp are on the roadmap, shipped in the order shops ask. Tell us what your shop runs on.
See it running beside your setup.
Thirty days free, then a dollar a booking, capped every month. Or book a 15-minute walkthrough and we'll connect your till on the call.