News from Velobook.

9 shipped

September 10, 2026

Trade accounts, WhatsApp, and a five-screen setup.

Shops that take work in from other businesses get their own account, pricing and portal. Booking updates send over WhatsApp. A new shop is set up in five screens and finishes on its own live booking page.

• Trade accounts, so everyone who sends work in can see it
• Booking updates go out on WhatsApp
• Setting up a new shop takes five screens
• Take a card in person through your own Square app
• + 5 more

12 shipped

September 4, 2026

Job numbers, condition reports, and your own product pages.

Every job gets a number in your own format and the customer gets it too. The intake checklist becomes a condition report with photos and video. Hires book from your own product pages, and suppliers, consumables and stock finally live in one place.

• Every job gets a number, in your format
• The intake checklist is now a condition report
• An Arrived stage, in your own colours
• Quotes the customer picks from, and pays for on collection
• + 8 more

10 shipped

August 28, 2026

The hire flow never leaves your website, and cost has a home.

Cards are taken inside the embedded booking flow, so the customer stays on your page. Supplier invoices, sell prices and goods receipts give parts a real cost. Australian texts drop to 10c a segment.

• The embedded flow takes the card without leaving your site
• Supplier invoices, so cost exists without a purchase order
• Sell a set of parts as one line
• The messenger knows who it is talking to
• + 6 more

10 shipped

August 21, 2026

Name your own stages, and a board that holds the whole job.

Stages are yours to rename, hide and decide what the customer hears. Jobs stay on the board until they are collected. Cash, cheques and terminal cards are recorded and receipted, and the wheel builder gets four real suppliers.

• Stages are yours to name
• Record cash, cheques and terminal cards
• Mobile jobs, from setting off to handover
• The wheel builder, with four real suppliers
• + 6 more

Milestone

August 14, 2026

Special pricing for not-for-profits.

Charity fleets, bike kitchens and community programs get Velobook at 10c a confirmed booking instead of $1, capped at $10 a month instead of $100. Same product, every feature. One email switches it on.

11 shipped

August 13, 2026

Your whole day, in one morning email.

A 6am email lists the day's jobs, pickups and returns with contacts and assignments. The till bills the current quote, Today follows the driver's route, and a Manager can price up a quote.

• A morning email that tells you what's coming
• The till bills the quote, not the original booking
• Cards stay in the column you drop them in
• One rider at a time on the size picker
• + 7 more

7 shipped

August 12, 2026

Four steps to a hire, and add-ons on every job card.

Hire booking is four steps, with waivers per rider. Add-ons are a line of work on the job card, and shops can send customer email from their own address.

• The hire flow, rebuilt in four steps
• Add-ons are a line of work on the job card
• Send email as yourself, and catch texts with no booking attached
• + 4 more

8 shipped

August 11, 2026

Booking, on your own page.

The booking widget opens in a popup over your own site. The printing panel says whether a printer is connected, and shops can rename their fittings section.

• Booking opens on your page, not away from it
• The printing panel says whether it's working
• Name your fittings section whatever you like
• Only the next stop hears you're on the way
• + 4 more

2 shipped

August 10, 2026

Delivery gets its own price, and its own discount code.

Staff can key a discount code into a walk-in hire, delivery can be priced as two trips, and a code can discount the delivery charge alone.

• Discount codes at the counter, and delivery priced by the trip
• + 1 more

3 shipped

August 9, 2026

The wrong size gets caught at booking.

Rentals and tours check a rider's height against the bike they picked. The job importer attaches old jobs to the right customer and counts them on their record.

• Rider height checked against the bike
• Bring your job history across, and see it on the customer
• + 1 more

6 shipped

August 8, 2026

Sales that close themselves.

X-Series and Square sales can close automatically once Velobook has taken payment. The job card carries your multi-service setting to every screen, and a hire waiting on a waiver keeps that step on screen.

• Sales close themselves when the payment already happened
• Multi-service bookings, from every screen
• A handover that waits for the waiver
• + 3 more

10 shipped

August 7, 2026

Two weeks of shop calls, answered in one day.

Duplicate customers merge without losing history, a job card can fix or add a service, the Help button opens a real search, counter bookings confirm to the customer, and consults can carry a flat fee.

• Merge duplicate customers, without losing their history
• Fix a wrong service, or add a new one, right on the job card
• The Help button finally helps
• “We'll price it when we see it,” with a fee to hold the slot
• + 6 more

8 shipped

August 6, 2026

A typed address stays where you typed it.

A typed address carries a map pin, New booking asks for day and time up front, customer records are editable with real addresses, and a bike sale can be logged from a phone.

• A typed address gets a real map pin
• Booking asks which day
• Customer records you can edit, with a real address
• Log a bike sale from a phone, no email required
• + 4 more

6 shipped

August 5, 2026

Square joins the till list.

Square joins as a stock and catalogue partner alongside five other tills, the free first service nudge can go out as a text, and the booking flow got a copy pass.

• Square joins as a stock and catalogue provider
• Free first service can go out as a text
• A pass over the booking flow, screen by screen
• + 3 more

12 shipped

August 4, 2026

Waivers you can check at the gate.

Event waivers attach to the ticket they were signed for. Rush and e-bike surcharges can be flat or a percentage, rentals get a monthly rate, and a visiting mechanic's job counts against the host shop.

• A waiver names its ticket, and the door can see it
• Rush and e-bike surcharges, priced the way you charge
• A visiting mechanic's job counts against the shop doing the work
• Monthly rental rates, imperial heights, and your own words on how you hire
• + 8 more

4 shipped

August 3, 2026

Share the link, show the event.

An event link previews with the event's own photo, name and date. Hike POS joins the supported tills, and the pickup map centres on the customer's address.

• Hike POS is now a supported integration
• Shared event links preview as the event
• Pickup map centres on the customer's address
• + 1 more

7 shipped

August 2, 2026

The booking finally fits the whole fleet.

One booking can carry several bikes and several jobs, each with its own photos. Events joins the booking types, and Xero books settled payments as paid invoices.

• Book several bikes and several jobs in one go
• Events joins the booking types, marked beta
• A photo says which bike it's of
• Xero: payments book themselves as paid invoices
• + 3 more

7 shipped

August 1, 2026

Routing the crew, not the vans.

Route planning knows who's driving: each technician starts from home on their own hours, and a day's run opens in Google Maps in one tap. Plus extras on counter bookings, and a rush fee that only appears when it's really a rush.

• Route a named crew, one driver per technician
• A technician's day starts where they do
• Open a day's run in Google Maps
• Extras on a booking you take at the counter
• + 3 more

9 shipped

July 31, 2026

Community repair days, properly built.

Pop-up repair days get recurring dates with a host, a shareable link per day, a browsable community days page, emails that say where to go, and a booking flow that finds the nearest spot.

• Recurring days, with a host
• A link per day, that previews as the day
• A community days page customers can browse
• Emails that say where to go
• + 5 more

7 shipped

July 30, 2026

One question per screen.

Shops that come to the customer get a location step of its own, any shop can cap how far ahead customers book, and the embed panel gives you a snippet per page that sizes itself.

• Cap how far ahead people book
• Location and date, one decision each
• Embed one page at a time
• Embeds that size themselves
• + 3 more

6 shipped

July 29, 2026

The staff app is on the App Store.

Velobook: Bike Shop Manager is on the App Store, free, for the people who run the workshop: today's jobs, the inbox, the fleet and the run you're about to drive.

• Download it on the App Store
• Built for a phone propped against a toolbox
• Push notifications that reach your pocket
• Sign in with Apple
• + 2 more

5 shipped

July 29, 2026

A booking page that opens on the first tap.

The customer booking page is much faster, and confirming no longer waits on the emails. The staff app landed on the App Store the same day.

• The booking page, much faster
• Confirm stops waiting on the paperwork
• + 3 more

6 shipped

July 27, 2026

Pay without leaving the booking.

Deposits can be taken on a card field inside the booking flow, a shop can keep the card for extra work agreed on the day, and refunds issued in Stripe or Square show up in Velobook.

• Inline card capture on Stripe and Square
• Card on file for the work you find on the day
• Refunds you issue in Stripe or Square reconcile
• + 3 more

8 shipped

July 24, 2026

Stock, without a till.

Shops with no POS can keep their own stock counts in Velobook, per van, moving themselves when a job finishes or a delivery lands, with barcode scanning to build a quote or receive parts.

• Your own stock counts, no POS required
• Stock per van
• Counts that move themselves
• Scan a barcode to build a quote or receive stock
• + 4 more

1 shipped

July 22, 2026

Text messaging comes to the US and Canada.

Shops in the US and Canada can switch on customer text messages from a Velobook number, with replies landing in your Inbox.

• US and Canadian text messaging is live

1 shipped

July 19, 2026

Text messaging comes to the UK.

UK shops can switch on customer text messages from a UK number, with replies landing in your Inbox.

• UK text messaging is live

6 shipped

July 11, 2026

The shop floor, in your pocket.

The installable staff app feels like a phone app, admin works one-handed on the bench, and mobile-service shops can split their map into named territories.

• The staff app, phone-first
• Service territories
• Pick your area before your day
• A mobile pass over the whole admin
• + 2 more

8 shipped

July 10, 2026

Rentals, rebuilt end to end.

A public hire flow with sizes, extras and multi-bike carts, hourly and day-part hire, per-unit QR fleet tracking, ID checks at handover, and delivery priced by the map.

• A real hire flow
• Hourly and day-part hire
• Mixed-mode carts
• Per-unit fleet tracking, by QR
• + 4 more

6 shipped

July 8, 2026

A map of the day's runs.

One Map lists every delivery and mobile repair for a day and routes them. Vertical job cards land, the staff app gets native push, and Square switches on as a full payment provider.

• The Map: your day's field work in one place
• Route optimisation, powered by Tarot Analytics
• One job card per booking type
• Square, switched on
• + 2 more

Under the hood

July 8, 2026

How Velobook routes your day.

The route optimisation behind the Map is a resold integration with Tarot Analytics. What it does, and what a shop has to do to use it (nothing).

7 shipped

July 7, 2026

Deposits, skills, and no-shows.

Take a deposit at booking on any till, route each job to a mechanic who can do it, track no-shows, and apply a safety checklist in one tap.

• Deposits at booking, any till
• Route jobs to the right mechanic
• No-shows, tracked
• Checklists you can apply in a tap
• + 3 more

6 shipped

June 29, 2026

A help centre, and a surcharge you set.

A help centre at /docs, and a rush surcharge you set yourself.

• A help centre at /docs
• Set your own rush surcharge
• + 4 more

6 shipped

June 28, 2026

Billing you can read at a glance.

Billing shows your free-trial countdown, marketing emails carry a working unsubscribe, the SMS composer shows what a text will cost, and operators get a billing-bypass toggle.

• Free-trial countdown on billing
• See what a text costs before you send
• Marketing email gets a real unsubscribe
• Operator billing-bypass toggle
• + 2 more

7 shipped

June 27, 2026

The inbox learns some manners.

The inbox gets mark-unread, search, canned replies and snooze; picture messages send and receive; every booking can auto-print on confirmation; and the e-bike disclosure follows your shop's law.

• A grown-up inbox: search, snooze, canned replies
• Picture messages, in and out
• Auto-print every booking
• Localised e-bike disclosure, editable
• + 3 more

6 shipped

June 26, 2026

Everyone on one shop floor.

Mechanics move into the one admin shell, a phone number is required at booking by default, self-hosted Altcha replaces Turnstile, and shops get a monthly SMS spend cap.

• One shell for the whole shop
• Require a phone number at booking
• Monthly SMS spend cap
• + 3 more

8 shipped

June 25, 2026

Two-way texting, and a map of where you ride.

A unified inbox with two-way SMS goes live, mobile-service shops draw coverage areas on a map with tiered travel fees, mechanics get their own calendar and inbox, and a bike-sale flow lands.

• Two-way SMS, live
• One inbox for every channel
• Draw your own service areas
• The mechanic's own app
• + 4 more

7 shipped

June 24, 2026

A calendar you can run the day from.

A calendar and admin-shell redesign: a collapsible sidebar, week and month views you can drag bookings across, technician swimlanes, a Customers section, and a reply-to that points at your shop.

• Drag a booking across days
• An admin shell built for the day
• A Customers section
• Reply-to that reaches you
• + 3 more

4 shipped

June 23, 2026

Approve a booking before it lands.

Queue mode lets a mechanic approve new bookings before they're locked in, customer SMS is wired up ready for sender approval, and Wondercross joins the network directory.

• Queue mode: approve before you commit
• Customer SMS, wired up
• Wondercross joins the directory
• + 1 more

5 shipped

June 22, 2026

Stock your shelves by describing them.

Catalogue Copilot drafts a Shopify catalogue from a description, a photo or a CSV, in beta, and AliBuild fills a build from real AliExpress parts.

• Catalogue Copilot: describe it, get a catalogue
• AliBuild: a bike from real AliExpress parts
• Inventory filters + bulk tidy
• + 2 more

8 shipped

June 21, 2026

Build a bike, wheel by wheel.

The custom bike and wheel builders land: a whole bike or a hand-built wheelset, brand-first at every step, with AI-assisted catalogue setup, branded demo stores, and a POS inventory layer.

• Build a custom bike
• Build a wheelset by hand
• Brand-first pickers
• AI-assisted builder setup
• + 4 more

3 shipped

June 19, 2026

A kiosk on the counter, a printer on the bench.

An in-store self-serve kiosk for walk-ins, receipt printing on Epson's cloud, and Shopify billing made verifiable for App Store review.

• A walk-in kiosk
• Receipt printing on the bench printer
• Shopify billing, verifiable for review

4 shipped

June 16, 2026

Your own domain, connected for you.

Custom domains wire themselves up, and booking emails reach the owner and the assigned mechanic.

• Custom domains connect themselves
• Booking emails to the right people
• + 2 more

4 shipped

June 14, 2026

Velobook in your pocket.

An installable staff app with web push, per-stage workshop progress emails to customers, and terms that follow your market.

• An installable staff app, with push
• Workshop progress emails
• Market-aware terms
• + 1 more

2 shipped

June 13, 2026

Check a job in from behind the counter.

Check a job in at the counter from admin, and Shopify POS pushes default to unpaid.

• Check in a job from admin
• Shopify pushes default to unpaid

16 shipped

June 11, 2026

From checked in to collected.

Every job gets a lifecycle, customers follow their repair on a live tracker and get a "your bike is ready" email, mechanics get a Workboard and a phone-first My day, and hires can span days.

• Every job has a lifecycle now
• Customers track the repair live
• "Your bike is ready" email
• Workboard: a board for the bench
• + 12 more

9 shipped

June 10, 2026

Now the shop can talk to everyone.

The full reminder series sends, operational updates go out as blasts, closing a day offers to tell everyone booked, and quotes no longer need a booking.

• The full reminder series, now sending
• Reminders respect your timezone
• Operational updates
• Close a day, tell everyone booked
• + 5 more

12 shipped

June 9, 2026

Get paid at booking, whatever your till.

Online payment at booking for every shop, plus mobile mechanic networks, prepaid service plans, pop-up clinics, an analytics dashboard, and two-factor auth.

• Take payment at booking, whatever your till
• Mobile mechanic networks
• "On my way" arrival updates
• Pre-booking suitability check
• + 8 more

12 shipped

May 28, 2026

One card, the whole job.

A tabbed job card pulls a booking's bike, messages, checklist, quote and customer into one place, and a quoting flow pushes straight to your POS. Shopify joins Lightspeed as a full point-of-sale provider.

• Tabbed job card
• Quote a job, push it straight to your POS
• Discounts as a percentage or a flat dollar amount
• Shopify is now a full POS provider
• + 8 more

9 shipped

May 27, 2026

Fittings join the family.

Bike fittings land as a first-class offering (public booking flow, intake questionnaire, reminders, post-fit PDF reports, calendar sync), and Lightspeed X-Series and R-Series sit under one POS accordion.

• Bike fittings, end to end
• Post-fit PDF reports
• Fitting reminder emails
• Fittings sync to Google Calendar
• + 5 more

6 shipped

May 25, 2026

What you see is what you book.

Landing-page screenshots come from the real booker, shop owners get a 30-day grace period before deletion, curated colour palettes, and catalogue import for shops already up and running.

• Landing-page mockups match the live booker
• 30-day grace period on shop deletion
• Curated colour palette presets
• Catalogue import for existing shops
• + 2 more

10 shipped

May 24, 2026

Onboarding does the typing for you.

Onboarding scans your existing website to pre-fill your catalogue, every admin price shows your billing currency, a multi-jurisdiction privacy stack, a post-signup email series, and this news feed.

• Scan your existing site to pre-fill onboarding
• Every admin price shows your billing currency
• Multi-jurisdiction privacy stack
• Post-signup onboarding email series
• + 6 more

18 shipped

May 23, 2026

A long day on the bench.

Confirmations show your shop address, the booker grew quick-action chips, repair videos got share-friendly URLs, and the staff calendar lets you drag-resize bookings.

• Shop address on every confirmation
• Timezone step in onboarding
• Mobile signup CTA fits the hamburger
• Quick-action chips on the booker
• + 14 more

3 shipped

May 22, 2026

Now it speaks your currency.

Multi-currency billing for shops outside Australia, custom-logo upload, and a read-only demo of the admin at /demo.

• Multi-currency billing + mobile service zones
• Custom brand logo upload
• Read-only demo admin preview at /demo

1 shipped

May 20, 2026

Two bookings, side by side.

Two bookings in the same window sit side by side instead of stacking on top of each other.

• Overlapping bookings tile instead of stacking

4 shipped

May 19, 2026

Returning customers, recognised.

Workshop confirmations carry calendar invites again, returning customers sign in inline on the booker, and the onboarding Q&A grew an offerings section.

• Workshop confirmations carry a .ics file
• Inline customer sign-in on the You step
• Expanded onboarding Q&A
• + 1 more

Milestone

May 18, 2026

Hello, world.

Velobook is live. Built in Sydney by Dan from Laneway Cyclery and Alex, for bike shops fed up with booking software that's expensive and a pain to use.

5 shipped

May 18, 2026

Day one, shipping already.

Launch-day shipping: multi-tenant Shopify, iCal subscriptions, the rebuilt onboarding Q&A, downloadable invoices, and a cookie banner with GA4.

• Tighter marketing copy + intent picker + faster manage page
• Shopify connection, multi-tenant + GDPR
• Invoices history + operator P&L
• iCal subscription feed
• + 1 more