Every job has a lifecycle now
Bookings move through six stages, from checked in to collected, and every stage change is recorded. The calendar, the bookings list and the job card all show where a job is.
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16 shipped· June 11, 2026
From checked in to collected.
Every job gets a lifecycle, customers follow their repair on a live tracker and get a "your bike is ready" email, mechanics get a Workboard and a phone-first My day, and hires can span days.
Customers track the repair live
The customer's manage page shows the job moving through its stages, like tracking a parcel.
"Your bike is ready" email
When a job hits ready, the customer gets an email saying so, in your shop's voice.
Workboard: a board for the bench
A column per stage. Drag a job from "on the bench" to "ready" and the customer's tracker updates.
My day: the mechanic's view
A phone-first view of a mechanic's day: the jobs, the bikes, the notes.
Saved bikes and two-tap rebooking
Customers can save bikes to their account, see each bike's history, and rebook from its profile. The booker pre-fills what it knows.
Multi-day hire
Rentals take a date range. Daily and weekly rates combine to whichever split is cheapest, and each item can set a maximum hire length.
Reopen a finished job
Jobs can be reopened from done.
Shared bike history across a network
Shops in the same network see a bike's service history from sibling shops.
Network directory: regions, embeds, and templates
The technician directory groups by region, embeds on a network's own website as an iframe, and each shop can edit its own M-Check questionnaire templates.
Your brand colours, exactly
Settings takes custom brand colours alongside the curated palettes, and postcode wording follows your shop's country.
Calendar invites in your timezone
The .ics attachments on confirmations, and the gate that stops past slots being booked, use the shop's own timezone instead of Sydney.
Under the hood
Security hardening pass
Two-factor checks fail closed, scheduled jobs authenticate strictly, and a set of privileged database functions is locked down.
Typography sharpened across the app
Type sizes, weights and spacing tightened across admin and the booker.
Stage changes work for every staff role
Moving a job between stages goes through a server-side call, so mechanics as well as owners can drag cards on the Workboard.
Workboard layout fixes
Cards no longer overflow into neighbouring columns, and the My day grid fits narrow screens.
Got something you wish Velobook did?
Email alex@velobook.app. Half the entries on this page started as a one-line note from a shop. We ship in the order shops ask.