The full reminder series, now sending
One week out, 24 hours before, a review request after pickup, and a three-month service nudge, across services, workshops and fittings. Only the 24-hour reminder was going out before.
All news
9 shipped· June 10, 2026
Now the shop can talk to everyone.
The full reminder series sends, operational updates go out as blasts, closing a day offers to tell everyone booked, and quotes no longer need a booking.
Reminders respect your timezone
Reminder timing runs in the shop's own timezone. A London shop's 24-hour reminder lands at a London hour.
Operational updates
Send a service message to customers with bookings in a date range: closures, delays. Preview who gets it, send yourself a test, and every email carries the customer's manage link. It only reaches people with a booking.
Close a day, tell everyone booked
Closing a date offers to notify the customers booked that day and pauses their reminders.
Quotes without a booking
The Quotes tab quotes anyone: a walk-in, a phone call, a customer who hasn't booked. Build the lines, send it, and the customer approves and pays online.
One address ask in the booking flow
Mobile-service bookings ask for the address once, early, and everything downstream reuses it.
Network shops grouped in the org switcher
Sub-shops nest under the network in the account switcher.
Under the hood
Shopify push: mark-complete fix for Shopify-only shops
Marking a job complete now pushes to POS for shops whose only point-of-sale is Shopify.
Three stuck hourly jobs unstuck
The onboarding email series and the other stuck scheduled jobs are running again, and the overdue emails went out. A drifted internal secret had stopped them.
Got something you wish Velobook did?
Email alex@velobook.app. Half the entries on this page started as a one-line note from a shop. We ship in the order shops ask.