Capacity per departure
Set your departures and a rider cap for each. When one fills, the booker marks it full and stops selling spots.
Tours
Bike tour booking software with real capacity control.
Velobook books tours the way a shop actually runs rides: scheduled departures, a capacity per departure, and a hire-bike option that holds real rental stock, so you never promise the same bike to two riders.
Waivers, waitlists and reminders are built in, and payment goes through your own provider, settling straight to you.
What's in the box
Hire-bike holds
Offer a hire bike three ways: not at all, as an add-on, or included in the price. Either way it holds real rental stock, so the tour and the hire fleet can't double-book each other.
Waivers signed at booking
Attach a waiver to the tour and riders accept it as part of booking, alongside your shop's terms, before they ever turn up.
Waitlists built in
A full departure takes a waitlist, and a freed spot can go to the next rider rather than going quietly unsold.
Reminders included
Confirmation at booking, reminders before the ride, and cancellation notices, all included in the per-booking price.
Refunds on your terms
Payments run through your connected provider and settle to you, so a refund is made from your own payment dashboard, the same place the money landed.
One admin for everything
Departures and their bookings sit in the same admin as your repairs and hire, with Google Calendar sync and iCal feeds if you want them on your phone.
How it works
For your customers
- 1
Pick a departure
They choose a date and departure from your booking link, and add a hire bike if you offer one.
- 2
Accept the waiver and pay
The waiver and your terms are accepted at booking, and payment goes through your own provider.
- 3
Get reminded
A confirmation lands straight away and a reminder arrives before the ride, so nobody forgets they booked in March.
- 4
Turn up and ride
Their manage link keeps the booking handy, and cancellations free the spot for the waitlist.
For the shop
- 1
Set up the tour
Departures, a capacity per departure, a price per rider, and whether a hire bike is offered, included, or neither.
- 2
Watch it fill
Full departures take a waitlist, and any hire bikes are held from your real rental stock as spots sell.
- 3
Run the ride
Every departure's bookings are in your admin, the waivers are already signed, and the money has already settled to you.
A dollar a booking. That's the pricing page.
Priced locally in every market, capped at about $100 a month, and free for your first 30 days. No monthly fee, no tiers, and every feature included. Customers pay your shop; Velobook never holds their money.
- 30-day free trial
- No monthly fee
- Capped at about $100 a month
- Every feature included
Questions shops ask
Can a tour include a hire bike?
Yes, three ways: no hire bike, hire bike as an optional add-on, or hire bike included in the tour price. When a bike is part of the tour it holds real rental stock, so you never double-book a bike you've already promised to a rider.
What happens when a departure is full?
The booker marks it full and offers the waitlist. If a spot frees up, the next rider can take it, so a late cancellation doesn't mean an empty seat.
Do riders sign a waiver?
Yes, if you attach one. Riders accept the waiver and your shop's terms as part of the booking flow, before the ride, not on a clipboard in the car park.
How do refunds work if I cancel a ride?
Tour payments go through your own connected payment provider and settle directly to you, so refunds are made from that provider's dashboard. Velobook never holds the money.
Does Velobook take a cut of tour payments?
No. You pay a dollar a booking (priced locally in your market), capped at about $100 a month, and that's the whole fee. Customer payments are between the rider and your shop.
More ways shops use Velobook
Servicing and repairs
Drop-offs, rush jobs, checklists, approvals, parts ordering and a live repair tracker.
Rentals
Multi-day hire, hourly windows, QR fleet stickers and delivery.
Workshops and classes
Group sessions with capacity, waitlists and automatic reminders.
Bike fittings
Session tiers, intake forms, fit report PDFs and rider accounts.
Pricing
A dollar a booking, capped monthly, every feature included.
Guides
How-to guides for running bookings in every kind of shop.
Fill the next departure without touching the phone.
Set up takes an afternoon, the first 30 days are free, and a real person answers every email.