Departures that repeat
Add a date, a start time and a rider cap, then repeat it weekly for as many weeks as you need. Cancel one date without touching the rest.
Tours
Bike tour booking software for shops that run guided rides.
Publish guided rides with scheduled departures, a guide and a rider cap on each. Riders book online, each one signs their own waiver, and you print the manifest on the day.
Your tours, hire fleet and workshop share one system, so a bike on a tour can't also go out on a hire. There's no percentage on bookings, and payment goes straight to your own Stripe or Square account.
What's in the box
A rider cap and a waitlist
Each departure has its own cap, and the booker marks it full when it fills. A full departure takes a waitlist, and you promote the next rider when a spot frees up.
A guide and a meeting point
Set a default guide or choose one per departure. Drop a pin on the meeting point and a Google Maps link goes into every confirmation and reminder.
Hire bikes held against real stock
Offer a hire bike three ways: not at all, at the day rate, or included in the price. Bikes on a tour come out of your rental fleet, so tours and direct hires never double book.
A waiver for every rider
Every rider ticks their own waiver before booking, and the exact wording is recorded. Use one shop-wide waiver, or give a tour its own.
Gear, dietary needs and a manifest
Offer your hire extras to each rider, with questions like size, and ask about dietary needs. Print the manifest for the departure and hand it to the guide.
Reminders included
A confirmation at booking, then reminders the week before and the day before. Move a departure on the calendar and every rider booked on it is told.
Payment that goes straight to you
Take the full price or a deposit through your own Stripe or Square account. A rider who cancels inside your policy is refunded through that provider on its own, and a refund you issue from the provider's dashboard shows on the booking.
Sell departures from your own site
Paste an embed snippet scoped to tours on the page where you describe the ride. It shows the departures only, resizes itself, and can go transparent.
How it works
For your customers
- 1
Pick a departure
A date and departure from your booking link, plus a hire bike if you offer one.
- 2
Accept the waiver and pay
The waiver and your terms at booking. Payment through your own provider.
- 3
Get reminded
A confirmation straight away, with the meeting point, and reminders before the ride.
- 4
Turn up and ride
Their manage link keeps the booking handy. A cancellation frees the spot for the waitlist.
For the shop
- 1
Set up the tour
A price per rider, a meeting point, a guide, a rider cap, and whether a hire bike is offered, included, or neither. Then add your departures.
- 2
Watch it fill
Full departures take a waitlist. Hire bikes are held from your real rental stock as spots sell.
- 3
Run the ride
Print the manifest for the guide. The waivers are signed and any online payment has gone to your account.
A dollar a booking. That's the pricing page.
Priced locally in every market. After 100 bookings in a month, the rest are on us. Customers pay your shop; Velobook never holds their money.
- 30-day free trial
- No monthly fee
- Capped at 100 bookings a month
- Every feature included
Questions shops ask
Who is Velobook's tour booking software for?
Bike shops and small operators running guided day rides, such as mountain bike, e-bike and city tours. It suits you best if you also hire or repair bikes, because those all run from the same system.
Can a tour include a hire bike?
Yes, three ways: no hire bike, hire bike at the day rate, or included in the price. A bike on a tour holds real rental stock.
What happens when a departure is full?
The booker marks it full and offers the waitlist. If a spot frees up, promote the next rider from the departure view and they're confirmed in.
Do riders sign a waiver?
Yes. Every rider ticks their own waiver as part of booking, not on a clipboard in the car park, and the exact wording is recorded.
Can I take bookings over the phone?
Yes. Staff can key a booking onto a departure, and change the people on it afterwards. Seats and hire bikes follow.
Does it handle multi-day tours?
Not fully. A departure runs on one date. You can label a tour "3 days, 2 nights", but a hire bike on it is held for one day, so multi-day trips with hire bikes need dedicated tour software.
Does it connect to Viator or GetYourGuide?
No. Bookings come through your Velobook link or a snippet on your own website. If most of your bookings come from those marketplaces, you'll want tour software with a channel manager.
How do refunds work if I cancel a ride?
Tour payments settle to your own Stripe or Square account, so the money is yours to give back. A rider who cancels inside your policy is refunded through that provider on its own, and a refund from the provider's dashboard shows on the booking. Velobook never holds the money.
Does Velobook take a cut of tour payments?
No. A dollar a booking, priced locally, capped at 100 a month. A booking counts once however many riders are on it. That's the whole fee. Customer payments are between the rider and your shop.
More ways shops use Velobook
Servicing and repairs
Drop-offs, mobile repairs, rush jobs, checklists, approvals, parts ordering and a live repair tracker.
Mobile mechanics
Service areas, travel fees, a routed day for the van and live ETAs for the customer.
Rentals
Multi-day hire, hourly windows, QR fleet stickers and delivery.
Workshops and classes
Group sessions with capacity, group signups and automatic reminders.
Bike fittings
Session tiers, intake forms, fit report PDFs and rider accounts.
Pricing
A dollar a booking, capped monthly, every feature included.
Guides
How-to guides for every kind of bike business.
Fill the next departure without touching the phone.
Setup takes an afternoon. The first 30 days are free.