Every job gets a number, in your format
Shops pick their own prefix, so a job reads RA-0005 rather than JOB-0005. The number is on the job card, on the printed card, in the customer's email, and searchable when you need to find a job again.
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12 shipped· September 4, 2026
Job numbers, condition reports, and your own product pages.
Every job gets a number in your own format and the customer gets it too. The intake checklist becomes a condition report with photos and video. Hires book from your own product pages, and suppliers, consumables and stock finally live in one place.
The intake checklist is now a condition report
What was checked when the bike came in becomes a report the customer can read, with photos. A walkaround video can be shot in the app with a Record button and lands straight on the job.
An Arrived stage, in your own colours
A bike that has landed at the shop gets its own stage on the board, and can tell the customer it arrived if you want it to. Shops pick the colour of every stage, so the schedule reads at a glance.
Quotes the customer picks from, and pays for on collection
A quote can offer lines the customer chooses between, priced to the cent, and can be approved now and paid when the bike is collected. The checkout charges the same tax the quote does.
Hires book from your own product pages
Put a bike's own page on your website with its dates and availability, and the whole basket books in one go. Dates come first, so the availability counts mean something.
Suppliers, price lists, and the parts you never sell
Load a supplier's catalogue and price list, and scan a code that falls through to it when the part is not yours yet. Workshop consumables live in Velobook and stay out of the POS, and a stock drift report says when the numbers stop agreeing.
A space for customers to say how the job went
Feedback on a finished job comes back to the shop rather than into the void.
Under the hood
Internal jobs stay off the bill
A job the shop does for itself is recorded as work and as a cost, never as revenue. Jobs also carry a turnaround you can promise and a priority that is separate from rush.
Export your customer list, and import the bookings you have not done yet
Admins download the whole customer list as a CSV. Future bookings come across on import, with each customer's marketing consent attached.
Bike and wheel builds priced by the shop
A shop sets its own build labour price, and both builders can be offered on the booking page.
Hires, tours and fittings reach the till
The POS queue is no longer service-only, and a shop chooses the stage its repair jobs are paid at.
UK texts drop from 10p to 7p a segment
Got something you wish Velobook did?
Email alex@velobook.app. Half the entries on this page started as a one-line note from a shop. We ship in the order shops ask.