Sending contacts to your CRM
Push your customer contacts to GoHighLevel, so the marketing you already run stays in step with who has actually booked.
Last updated 2 September 2026
Velobook can push your customer contacts into GoHighLevel and keep them current. Open Integrations → CRM.
Contacts, one way
Contact details only: name, email and phone. Bookings, jobs and quotes stay in Velobook. One-way, from Velobook out; nothing your CRM holds is read back or overwritten.
Connect it
- 1In GoHighLevel, find your Location ID (Settings, Business Profile) and create a Private Integration Token (Settings, Other Settings, Private Integrations) with the Contacts permissions. Both must come from the same sub-account.
- 2Paste both into the GoHighLevel panel in Velobook and connect.
- 3Under Who gets sent to GoHighLevel, choose customers who opted in to marketing (the default) or everyone. The panel shows a live count for each.
- 4Optionally set a contact tag, so contacts from Velobook are easy to segment.
- 5Use Send existing customers to backfill the customers you already have.
It starts in preview
A new connection starts in preview mode, which shows what it would send without sending it. Check Recent activity, then switch it to active.
What is never sent
- Customers who have unsubscribed, and customers whose data you erased on request, are excluded whatever the audience setting says
- An erasure reaches back: erasing a customer under a privacy request deletes their GoHighLevel contact too, and Recent activity shows "Removed a contact". See keeping, exporting and erasing data
- After the first send, a contact is sent again whenever their name, email or phone changes
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