Bikes waiting on parts
Jobs stuck waiting on parts are flagged on the Workboard and in Schedule's Today view, with an aging indicator so nothing quietly stalls.
Last updated 7 July 2026
The most dangerous job in a workshop is the one waiting on a part, because it is easy to stop seeing it. Velobook flags bikes that are waiting on parts and shows how long each one has been waiting, so a stalled job stays visible until it moves.
Where the flag shows
- On the Workboard, jobs waiting on parts carry an aging indicator that shows how long they have been stuck.
- In the phone-first Today view of Schedule, the same flag appears, so a mechanic sees the hold-ups without opening each job.
What the customer sees
The customer's manage page shows the job at its waiting-on-parts stage on the live tracker, so they know the hold-up is a part on order, not the shop forgetting them.
Recording the part on the job puts an expected arrival date on the job card and on the customer's tracker, and pings the mechanic when it lands. See parts, stock and ordering for adding parts to a job and raising purchase orders.
The aging indicator makes the longest-waiting bikes easy to spot. A quick pass over them each morning, chasing the part or ringing the customer, keeps the rack from silting up.