Bikes waiting on parts

Jobs stuck waiting on parts are flagged on the Workboard and in Schedule's Today view, with an aging indicator so nothing quietly stalls.

Last updated 2 September 2026


Velobook flags bikes that are waiting on parts and shows how long each has waited, so a stalled job stays visible until it moves.

Where the flag shows

  • On the Workboard, with an aging indicator showing how long the job has been stuck.
  • In the Today view of Schedule, so a mechanic sees the hold-ups without opening each job.

What the customer sees

The customer's manage page shows the job at its waiting-on-parts stage on the live tracker.

Order the part, track the ETA

Recording the part on the job puts an expected arrival date on the job card and the customer's tracker, and pings the mechanic when it lands. See parts, stock and ordering.

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Email alex@velobook.app. A real person reads every message, usually within a few hours during Sydney business hours.

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